Q Who looks after my account and what frequency of reviews do you have?

A dedicated account manager is assigned to all our customers and part of their responsibilities will be to undertake spend reviews and make suggestions of best value for money options.


Q What if I need something urgently today?

Providing we know before 12.00 pm and the products are in stock, we will deliver the items to you in the afternoon.


Q How easy is it to get through to your sales office?

Our telephone system is always answered by a human being, you will never hear “Please press 1 for sales, 2 for accounts” and the person who takes the call will progress your call in full or assign the call to a specialist should that be required.


Q What type of reporting do you offer?

We have a comprehensive suite of reports that covers everything from cost centre, Locations and web cart users.


Q What if an item I want is not in your catalogue?

Unlike most of our competitors we go the extra mile, so much so our company strap line is, “It’s Kind of Fun to do the Impossible” and that say’s it all.